Services We Provide
Based on our experience with over 150 high-growth businesses, we’ve developed the leading expertise in the best tools and practices for all aspects of IT security, productivity and agility. From daily helpdesk and network issues to security assessments, we’ve seen it before and know how to help.
Helpdesk Support
By providing your users with 24/7 access to helpdesk for workstation issues, Kinetix will:
- Support all user computers, mobile devices, and peripherals (e.g., printers/scanners, storage, etc.)
- Free up valuable internal technical and administrative time
- Handle all new user onboardings and terminated user offboardings
- Provide rapid and convenient communication using Slack, Microsoft Teams, phone, or email
Cloud Support
By managing your email and fileshare systems, Kinetix will:
- Increase your team’s efficiency by providing around-the-clock access to our help desk
- Manage your users’ email boxes, mail flow, and security configurations
- Regulate personal and shared calendar permissions and delegations
- Investigate spam issues and improve spam filter performance
- Create and modify user accounts, security groups, security configurations, and file access
Network Monitoring
With 24/7 enterprise-grade monitoring and remediation of network alerts, Kinetix will:
- Improve team communication with high-reliability of communication systems
- Boost team productivity with reliable performance of office network
- Free up your internal team’s time from troubleshooting difficult and intermittent issues
- Provide fast resolution of problems that arise
Server Management
With 24/7 enterprise-grade monitoring and remediation of server alerts, Kinetix will:
- Ensure availability and performance of hardware and operating systems
- Configure automated install of patches and security updates
- Ensure peace of mind with maintenance of onsite and offsite backups
- Provide fast resolution of problems that arise
Project Management
Kinetix has proven experience completing hundreds of projects for our clients. With an accomplished team of project managers and technicians, Kinetix can help make sure your next project is a success.
Some of our most common projects are:
- Office moves
- On-premise to cloud migrations
- Email and fileshare migrations
- Network upgrades
- Server and storage upgrades
- Security assessments
- Security-tool implementations (e.g., device management, single sign-on, virtual workstations)
Let’s start a
conversation
If you need advice or want to learn more
about us, talk to our expert now
Marisa Howard
Customer Representative
